Privacy Policy & Non-PHI Consumer Referral Notice

Effective Date: November 13, 2026

Florida AHCA Referral Disclosure: VeniceHomeCare.com is an independent consumer information and referral service in Venice, Florida—not a licensed home health agency, nurse registry, or registered homemaker/companion provider—and does not employ caregivers or provide care services. We connect families with Florida Agency for Health Care Administration (AHCA) licensed home health agencies and nurse registries, and with AHCA-registered homemaker and companion providers under §400.509, Florida Statutes. Ask each provider for its AHCA license or registration number and verify it on FloridaHealthFinder.gov.

1. Non-PHI / Non-HIPAA Scope & Information We Collect

VeniceHomeCare.com is designed strictly as a non-medical consumer referral platform. We do not request, require, or collect Protected Health Information (PHI), clinical medical records, physician orders, Medicare/Medicaid beneficiary numbers, or Social Security numbers.

When you voluntarily submit a care matching inquiry on VeniceHomeCare.com, we collect only non-medical scheduling and contact logistics:

Your contact name, telephone number, and email address;
Town or ZIP code where care is requested;
General category of non-medical support requested, estimated weekly hours, primary payment path, timeline, and optional non-medical schedule or language notes;
Technical submission metadata (date, time, IP address, user agent, and source page URL) to document your affirmative TCPA and referral consent.

2. How We Use and Share Your Inquiry

We use the information you submit solely to:

Route your inquiry to one or more participating AHCA-licensed home health agencies or nurse registries, or AHCA-registered homemaker and companion providers, serving the Venice, Florida area so they can provide rate quotes and caregiver availability;
Communicate with you regarding your care inquiry via telephone call, text message (SMS), or email in accordance with your affirmative TCPA consent;
Respond to licensed or registered agency partnership or domain sponsorship inquiries;
Maintain internal compliance records and improve site performance.

We do not sell your personal contact information to unrelated third-party data brokers or marketing lists.

3. Cookies & Analytics

We may use standard web server logs and first-party analytics tools (such as Google Analytics 4) to measure aggregate visitor traffic, mobile page speed, and search performance. These tools do not identify you personally unless you voluntarily submit an inquiry form.

4. Your Choices, Opt-Out & Deletion Rights

You may revoke your consent to be contacted or request deletion of your inquiry record at any time by replying STOP to any text message or by emailing us with your name, phone number, and email address.

5. Contact Us

For privacy questions, opt-out requests, or agency partnership inquiries regarding VeniceHomeCare.com, please contact Lance@Swells.com.